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    Imprint

    Imprint according to § 6 German Teleservices Act (TDG)

    We are sorry that under these addresses, no room reservations by telephone are possible.
    For your reservation please use our online booking tool or call us directly in your desired hotel!

    Here you can find our complete contact data.

     

    Düsseldorf
    acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG
    An der Alster 63
    D – 20099 Hamburg
    Tel.: +49 40 600 808 400
    Fax: +49 40 600 808 444
    email: info@novum-hospitality.com
    Limited partnership, based in Hamburg
    Commercial Register Hamburg HRA 122484
    acora Hotel und Wohnen GmbH & Co. Objekt Bochum KG, based in Hamburg
    Commercial Register Hamburg HRB 122483
    VAT no.: DE178964145
    Managing director: David Etmenan

     

    Conception, Design & Technical Realization

    Reinshagen & Hartung GmbH

    Lange Rötterstraße 66
    68167 Mannheim

    E-Mail: info@reinshagen-hartung.de
    Web: www.reinshagen-hartung.de

    References of Fotographic Material

    The sources of fotographic material is always directly attached to the foto, or appended to the enclosing web page. All non-referenced material is provided by Dr. Frank Scholz with all copyrights reserved.

    Privacy statement

    We are pleased that you visit our website and thank you for your interest in our hotels. The protection of personal data is important to us. Therefore, the processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, will be in accordance with applicable European and national legislation.

    If the processing of personal data is required and there is no legal basis for such processing, we generally seek the consent of the data subject.

    You can revoke your declaration of consent(s) at any time with effect for the future. Please contact the responsible person for this. You can find the contact details at the bottom of this privacy policy.

    In the following, acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG would like to inform the public about the nature, scope and purpose of the personal data it processes. Furthermore, data subjects are informed of their rights under this privacy policy.

    Definitions

    The privacy policy of acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG is based on the terminology used by the European directive and regulatory authority in the adoption of the EU General Data Protection Regulation (hereinafter referred to as “EU GDPR”). Our privacy policy should be easy to read and understand, both for the public and for our guests and business partners. To ensure this, we would like to explain in advance the terminology used.

    We use the following terms in this privacy policy and on our website, including but not limited to:

    Personal Information is any information relating to an identified or identifiable natural person (hereafter referred to as the “affected person”). A natural person is considered to be identifiable who, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, expresses the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified.

    Affected person is any identified or identifiable natural person whose personal data is processed by the controller.

    Processing is any process or series of operations performed in conjunction with personal data such as collection, collection, organization, ordering, storage, adaptation or modification, or readout, with or without the help of automated procedures , queries, use, disclosure through transmission, dissemination or other form of provision, matching or linking, restriction, erasure or destruction.

    Limitation of Processing is the marking of personal information stored with the aim of limiting its future processing.

    Profiling is any type of automated processing of personal data that involves the use of such personal information to evaluate certain personal aspects relating to a natural person, in particular work performance issues , economic condition, health, personal preferences, interests, reliability, behavior, location or change of location of that natural person to analyze or predict.

    Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional information, provided that such additional information is kept separate and subject to technical and organizational measures, ensure that the personal data are not assigned to an identified or identifiable natural person.

    Responsible or responsible r is the natural or legal person, public authority, agency or other body that, alone or in concert with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his designation may be provided for under Union or national law.

    Contractor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

    Recipient is a natural or legal person, agency, agency or other entity that discloses personal information, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered as beneficiaries.

    Third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons authorized to do so under the direct responsibility of the controller or processor Process data.

    Consent is any act of volition voluntarily given by the data subject in an informed and unambiguous manner in the form of a statement or other unequivocal confirmatory act in the particular case in which the parties concerned

    Consent is any act of volition voluntarily provided by the data subject in an informed and unambiguous manner in the form of a statement or other unambiguous affirmative act by which the person concerned indicates that he / she is in agreement Processing of personal data concerning them.

    Access data / server log files

    The provider (or his web space provider) collects data about every access to the offer (so-called server log files). The access data include: name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, user’s operating system, referrer URL (previously visited page), IP address and the requesting one provider.
    The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to retrospectively review the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.

    Routine deletion and blocking of personal data

    The controller processes (in this sense also: stores) personal data of the data subject only for the period necessary for the achievement of the purpose of the storage or, if so required by the European directives or other legislators in laws or rules which the controller is subject to.

    If the purpose of the storage is omitted or if a storage period prescribed by the European directive and / or regulatory body or other relevant legislature expires, the personal data will be routinely and in accordance with the statutory provisions blocked or deleted.

    Rights of the person concerned

    Right to confirm: Each data subject has the right to ask the controller for confirmation of the processing of personal data concerning him or her. If an affected person wishes to make use of this right of confirmation, they can contact the controller at any time.

    Right to information: Any person concerned by the processing of personal data has the right to obtain at any time free information from the controller concerning the personal data stored about him and a copy of that information. Furthermore, the European legislator and regulator has provided the data subject with the following information:

    • the processing purposes
      • the categories of personal data being processed
      • the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations
      • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining that duration
      • the right of rectification or erasure of the personal data concerning them, or the limitation of the controller’s processing or the right to object to such processing
      • the existence of a right of appeal to a supervisory authority
      • if the personal data are not collected from the data subject: all available information about the origin of the data
      • the existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) of the GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended impact of such processing on the data subject

    In addition, the data subject has a right of access as to whether personal data has been transmitted to a third country or to an international organization. If that is the case, then the data subject has the right to obtain information about the appropriate guarantees in connection with the transfer.

    If a data subject wishes to avail himself of this right to information, he can contact the controller at any time.

    Right of rectification: Any person affected by the processing of personal data has the right to request the immediate correction of incorrect personal data concerning him/her. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.

    If an interested party wishes to exercise this right of rectification, it may at any time contact the controller.

    Right to be erased (right to be forgotten): Any person affected by the processing of personal data shall have the right to require the controller to delete the personal data concerning him without delay, if any of the following is true and as far as the processing is not required:

    • The personal data has been collected for such purposes or otherwise processed for which they are no longer necessary.
      • The data subject revokes their consent, on which the processing was based in accordance with Article 6 (1) (a) EU GDPR or Article 9 (2) (a) EU GDPR, and lacks an alternative legal basis for processing.
      • The data subject submits an objection to the processing in accordance with Art. 21 (1) EU GDPR, and there are no legitimate reasons for the processing, or the data subject objects according to Art. 21 (2) EU GDPR the processing.
      • The personal data were processed unlawfully.
      • The deletion of personal data is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
      • The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) EU GDPR.

    If one of the above reasons is correct and an affected person wishes to arrange for the deletion of personal data stored at acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG, they may at any time contact the controller. The deletion request of the person concerned is then complied with immediately.

    If the personal data have been made public by acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG and if our company is responsible for deleting personal data as the person responsible pursuant to Art. 17 (1) EU-DSGVO, acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG takes appropriate measures, taking into account the available technology and the implementation costs also of a technical nature, to inform other data controllers processing the personal data published that the data subject of these other data controllers has deleted all links to such personal data or copies or replications thereof personal data unless the processing is required. The controller then will arrange the necessary in individual cases.

    Right to Restrict Processing: Any person affected by the processing of personal data shall have the right to require the controller to restrict processing if any of the following conditions apply:

    • The accuracy of the personal data is contested by the data subject for a period of time that enables the person responsible to verify the accuracy of the personal data.
      • The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data.
      • The data controller no longer needs the personal data for the purposes of processing, but the data subject requires them to assert, exercise or defend their rights.
      • The data subject has objection to the processing acc. Art. 21 (1) EU-DSGVO and it is not yet clear whether the legitimate reasons of the person responsible prevail over those of the data subject.

    If one of the above-mentioned prerequisites is met and an affected person wishes to request the restriction of personal data stored by acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG, they may at any time contact the data controller. The restriction of processing is then promptly initiated.

    Data transferability: Any person involved in the processing of personal data has the right to receive the personal data relating to him / her that has been provided by the data subject to a controller in a structured, common and machine-readable format. It also has the right to transfer this data to another person without hindrance by the controller to whom the personal data have been provided, provided that the processing is based on the consent pursuant to Art. 6 (1) (a) EU GDPR or Art. 9 para 2 (a) of the GDPR or on a contract pursuant to Article 6 (1) (b) EU GDPR and processing by automated means, unless the processing is necessary for the performance of a task of public interest; or in the exercise of public authority, which has been assigned to the responsible person.

    Furthermore, in exercising their right to data portability under Article 20 (1) of the EU GDPR, the data subject has the right to obtain that the personal data are transmitted directly from one controller to another, insofar as this is technically feasible and if so this does not affect the rights and freedoms of others.

    In order to assert the right to data portability, the data subject may, at any time, contact the controller.

    Right to objection: Any person concerned by the processing of personal data shall be entitled at any time, for reasons arising from his or her particular situation, against the processing of personal data relating to him or her pursuant to Article 6 para 1 letter e or f EU-DSGVO takes an objection. This also applies to profiling based on these provisions.

    acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG will no longer process personal data in the event of an objection, unless we can prove compelling reasons for processing which are worthy of protection, which outweigh the interests, rights and freedoms of the data subject, or the processing serves the purpose of asserting, exercising or Defense of legal claims.

    If acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG processes personal data in order to operate direct mail, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to the profiling, as far as it is associated with such direct mail. If the data subject objects to acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG for the purposes of direct marketing, acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG will no longer process the personal data for these purposes.

    In addition, the data subject has the right, for reasons arising from his / her particular situation, against the processing of personal data relating to him or her, for scientific or historical research purposes or for statistical purposes under acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG pursuant to Art. 89 (1) EU -DSGVO, to object, unless such processing is necessary to fulfill a task of public interest.

    In order to exercise the right of opposition, the data subject may directly contact the controller. The data subject is also free, in the context of the use of information society services, notwithstanding Directive 2002/58 / EC, to exercise his right of opposition by means of automated procedures using technical specifications.

    Automated decisions on a case-by-case basis, including profiling: Any person affected by the processing of personal data shall have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect on it or Similarly, if the decision:

    • is not required for the conclusion or performance of a contract between the data subject and the controller or;
      • is permitted by Union or Member State legislation to which the controller is subject, and where such legislation contains appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject; or
      • with the express consent of the data subject.

    If the decision to conclude or fulfill a contract between the data subject and the person responsible is necessary or if the data subject decides to do so, acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG will take appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject which includes at least the right to obtain the intervention of a person on the part of the person responsible, to express one’s own position and to contest the decision.

    If the data subject wishes to rely on automated decision-making rights, they can contact the controller at any time.

    Right to revoke a data protection consent: Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.

    If the data subject wishes to assert their right of withdrawal, he / she may contact the controller at any time.

    Privacy policy for applications and application process

    The controller collects and processes the personal data of applicants for the purpose of processing the application process. The processing can also be done electronically. This is particularly the case if an applicant submits corresponding application documents by electronic means, for example by e-mail, to the controller. If the controller concludes a contract of employment with an applicant, the data transmitted will be stored for the purposes of the employment relationship in accordance with the law. If no employment contract is concluded with the candidate by the controller, the application documents will be automatically deleted 6 months after notification of the rejection decision, unless deletion precludes other legitimate interests of the controller. Other legitimate interest in this sense, for example, a burden of proof in a procedure under the General Equal Treatment Act (AGG).

    Contact

    Personal data will also be processed by acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG, if you communicate them yourself. This happens, for example, every time you contact us. Of course, we will only use the personal data transmitted in this way for the purpose for which you provide us with these when contacting us. A statement of this information is expressly provided on a voluntary basis and with your consent. As far as this information about communication channels (eg e-mail address, telephone number), you also agree that we may also contact you via this communication channel to answer your request.

    Comments and posts

    When users leave comments in the blog or other posts, their user data is saved. This is for the security of the provider, if someone writes in comments and posts illegal content (insults, prohibited political propaganda, etc.). In this case, the provider himself may be prosecuted for the comment or contribution and is therefore interested in the identity of the author.

    Newsletter

    With the newsletter we inform you about us and our offers.
    If you would like to receive the newsletter, we need a valid e-mail address, name and information from us that allow us to verify that you own the specified e-mail address or that the owner agrees to receive the newsletter , Further data is not collected. These data are used only for sending the newsletter and will not be disclosed to third parties.

    By registering for the newsletter we save the date of registration. The sole purpose of this storage is to prove that a third party misuses an e-mail address and registers for newsletter reception without the knowledge of the person entitled.

    You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time. The revocation can be made via a link in the newsletters themselves or by notification to the above contact options.

    Registration

    The data subject has the option of registering on the data controller’s website, providing personal data. The personal data to be sent to the controller is derived from the respective input mask used for the registration. The personal data entered by the data subject shall be collected and stored solely for internal use by the controller and for his own purposes. The controller may initiate the transfer to one or more processors (for example, a parcel service) who also uses the personal data only for internal use attributable to the controller.

    By registering on the controller’s website, the IP address assigned by the Internet service provider (ISP) of the data subject, the date and time of registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services and, if necessary, to use this data to investigate past crimes and copyright infringements. In this respect, the storage of this data is required to secure the controller. A transfer of these data to third parties is generally not, unless there is a legal obligation to pass on or the disclosure of the criminal or legal prosecution serves.

    By registering the data subject voluntarily providing personal data, the data controller serves to provide the data subject with content or services that, due to the nature of the case, can only be offered to registered users. Registered persons are free to delete the personal data provided during registration completely from the database of the data controller.

    The controller shall, at any time upon request, provide information to each data subject as to which personal data about the data subject is stored. Furthermore, the data controller corrects or deletes personal data at the request or reference of the data subject, insofar as this does not conflict with any statutory storage requirements.

    Links to other websites

    This website contains links to other websites (so-called external links).

    The acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG is responsible as a provider for its own content according to the applicable European and national legislation. From these own contents, links to the content provided by other providers are to be distinguished. We have no control over the fact that the operators of other websites comply with the applicable European and national legal regulations. Please inform yourself about the privacy statements provided on the respective website. For external content, which are provided via links to use and are specially marked, acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG assumes no responsibility and does not endorse its content. For illegal, incorrect or incomplete contents as well as for damages resulting from the use or non-use of the information, the provider of the website, which was referred to, is liable.

    Security

    acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG takes numerous technical and organizational measures to protect your personal data against unintentional or unlawful deletion, alteration or loss and against unauthorized disclosure or unauthorized access.

    Nevertheless, for example, Internet-based data transmissions can in principle have security gaps so that absolute protection can not be guaranteed. For this reason, every person concerned is free to submit personal data to us in alternative ways, for example by telephone.

    Integration of Services and Third Party Content

    It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third party provider”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of each user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know, we will inform users about it.

    Cookies

    In order to make our website user-friendly and to optimally match your needs, we use cookies. Cookies are small text files that, as soon as you visit a website, are sent from a web server to your browser and stored locally on your device (PC, notebook, tablet, smartphone, etc.).

    Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which web pages and servers can be assigned to the specific web browser in which the cookie was stored. This allows the visited web pages and servers to distinguish the individual person’s browser from other web browsers that contain other cookies. A particular web browser can be recognized and identified by the unique cookie ID. This information is used if you visit the website again with the same device, automatically recognize you and make navigation easier for you.

    The consent or rejection of cookies – also for web tracking – can be done through the settings of your web browser. You can configure your browser to refuse the acceptance of cookies in principle or to inform you in advance if a cookie is to be stored. In this case, however, the functionality of the website may be impaired (for example, in the case of orders). Your browser also offers a function to delete cookies (for example, “delete browser data”). This is possible in all common web browsers. Further information can be found in the user manual or in the settings of your browser.

    Using Google Analytics

    This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all functions of this website in full. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by using the link below (http://tools.google.com/dlpage/gaoptout) Download the browser plugin available and to install.

    You can prevent the collection by Google Analytics by clicking on the link below. As a result, an “opt-out cookie” will be installed in your browser, so that in the future no collection of your data takes place when visiting this website: Disable Google Analytics

    For more information about terms of service and privacy, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies

    In view of the discussion about the use of analysis tools with complete IP addresses, acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG would like to point out that in order to exclude the identification or identifiability of a natural person, IP addresses are only limitedly processed on this website since we use Google Analytics with the Use extension “_anonymizelp ()”.

    (Source: https://www.datenschutzbeauftragter-info.de)

    Using Google Maps

    This website uses Google Maps to display maps and create directions. The Google Maps Geocoding API is used to find and display places. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use by Google, one of its agents, or third parties of the information collected and entered by you. The Terms of Use for Google Maps can be found here:
    http://www.google.com/intl/de_de/help/terms_maps.html
    https://policies.google.com/terms
    https://www.google.com/policies/privacy

    Name and address of the person responsible

    The person responsible within the meaning of the EU General Data Protection Regulation (GDPR), other data protection laws in the Member States of the European Union and other provisions with a data protection character is:

    acora Hotel und Wohnen GmbH & Co. Objekt Düsseldorf KG
    At the Alster 63
    D-20099 Hamburg
    Germany

    Telephone: +49 40 600 80 80
    Telephone: 0800 600 80 81
    Fax: +49 40 600 80 8 444
    E-Mail: info@novum-hospitality.com

    Managing Director: David Etmenan

    Name and address of the Data Protection Officer

    The person responsible within the meaning of the EU General Data Protection Regulation (GDPR), other data protection laws in the Member States of the European Union and other provisions with a data protection character is:

    SHIELD GmbH
    Martin Vogel
    Perleberger Str. 10b
    25421 Pinneberg
    Germany

    Telephone: +49 4101 77 44 70
    E-Mail: info@shield-datenschutz.de

    Privacy Policy Changes

    We reserve the right to modify our privacy practices and this policy to adapt it to changes in relevant laws or regulations, or to better serve your needs. Possible changes to our privacy practices will be announced accordingly. Please note the current version date of the privacy policy.

    Hamburg, May 2018